College Diabetes Network

Case Study College Diabetes Network A solution to track complex member relationships and networks for a growing organization. Executive Summary As a result of rapid organizational growth, the College Diabetes Network (CDN) quickly outgrew its data management system. CDN needed a solution that would give the nonprofit a 360-degree view of its constituents, including the ability to see all its members, their relationships, and the multiple ways that they engage within and outside of the CDN network.  After carefully identifying the business processes and relationships that needed to be tracked, 501Partners created an enterprise-wide implementation for this small nonprofit managing over 100 chapters across the country. A Salesforce solution addressed three pressing concerns for this growing membership organization: The need to successfully track complex relationships and connections; The need to customize Salesforce to gain a complete (360-degree) view of its constituents and the various ways that they may connect during a lifetime engagement; and How to use data to track and measure impact and work in real time. Background College Diabetes Network CEO and founder Christina Roth didn’t originally intend to create such a widespread and quickly growing nonprofit organization. In 2011, after struggling to find the support she needed to cope with her Type 1 Diabetes within a college environment, Christina founded the nonprofit College Diabetes Network (CDN) both as a national organization and as a local chapter at her university. Christina created a unique organization that is both a dialogue and network for her fellow students laboring to cope with the disease. Today, in 2016, CDN operates over 100 chapters in 34 states, and continues to grow...