Community Harvest Project

Case Study Community Harvest Project Implement a Salesforce instance with custom data management system for increased organization, engagement, and efficiency. Executive Summary Established in 2002, the Community Harvest Project (Community Harvest) provides farm-fresh, organic produce to people experiencing food insecurity in the Worcester County area. Their operations, which include volunteer farming programs, education initiatives, and community partnership, have grown exponentially over the past 15 years. Community Harvest engages with over 10,000 volunteers annually and partners with the likes of Worcester County Food Bank and Community Servings, helping to feed over 100,000 residents in the area reliant on food banks. Community Harvest partnered with 501Partners to implement a custom data management system for increased organization, engagement, and efficiency. Presenting Data Needs In 2015, Community Harvest came to 501Partners in need of a data management system able to manage a large number of volunteers, track complex relationships, automate processes, and measure progress efficiently. Following an intensive discovery process, four critical needs were identified:   Develop an accurate and comprehensive view of volunteer and donor data: The team was managing a volunteer and donor database with thousands of contacts, and lacked the ability to manipulate data or display it in a helpful way. Customize the Volunteers for Salesforce app to schedule, track, and manage the organization’s complex volunteer engagements: Community Harvest Project required a customized volunteer solution to handle their thousands of volunteer hours, and a system robust enough to accommodate 10,000+ group volunteers, individual volunteers, recurring schedules, and drop-in volunteers. Engage more deeply and consistently with its volunteer network: Community Harvest Project was not accurately tracking hours served or dollars donated, missing out on...